A+ professionalism, service, and very courteous! My wife and daughter were traveling from GA to MI and received warning lights on the dash a couple of hours before their destination in MI. I looked for a RepairPal certified shop near where they would be staying, and came across Auto DR. My wife dropped the vehicle on a Sunday night and Monday morning I spoke with Joe about how to move forward with repairs. Dustin completed the diagnostics by early afternoon, and I was informed what the issue was, and that the parts were ordered. They kept in contact with me over the next few days via test messaging. When the parts arrived (VW was slow to ship them), they had the work completed in a just a couple of hours. Today they called and asked if my wife and daughter made it back home to GA safely (yes) and if the vehicle had any issues (no). This auto shop really does care about people and their quality of work!
Thank you John. It was our pleasure to make sure the VW was repaired for your wife and daughter before their departure date. We are glad they made it home safely. Stop by next time you are in town! Welcome to the family!
- Auto DR LLC